Compass Recovery Group
Last checked: July 22, 2026
of continuous verified Texas bond history on the Secretary of State register. Compass Recovery Group currently holds an active $10,000 surety bond.
Source: direct.sos.state.tx.us · Last checked: July 22, 2026
Verified facts about Compass Recovery Group
| Fact | Value | Source |
|---|---|---|
| Headquarters | Depew | Source: compassrecoverygroup.com · Last checked: July 22, 2026 |
| Year founded | 2017 | Source: compassrecoverygroup.com · Last checked: July 22, 2026 |
| Company type | Third-party agency | Source: compassrecoverygroup.com · Last checked: July 22, 2026 |
| Website | compassrecoverygroup.com | |
| Texas surety bond history | 6 years continuously bonded ActiveSoS File 20200008· filed January 24, 2020 Canceled Close FileSoS File 20180010· filed January 24, 2018· canceled January 4, 2020 | Register: direct.sos.state.tx.us · Last checked: July 22, 2026 |
| CFPB complaints on record | 69 | CFPB database: consumerfinance.gov · Last checked: July 22, 2026 |
Public enforcement record
On April 1, 2025, the California Department of Financial Protection and Innovation issued a Desist and Refrain Order and Order Assessing Penalties against Compass Recovery Group, LLC (Debt Collection Licensing Act license 10994-99) for filing its annual report after the March 15, 2025 statutory deadline, in violation of California Financial Code section 100021(a); the report was filed March 26, 2025, and the order assessed a $5,000 penalty. The matter was resolved by a Settlement Agreement dated May 14, 2025 (which recites service of the order on April 7, 2025) under which the company pays a $2,000 administrative penalty in four monthly installments; its license continues. Source: California DFPI enforcement action page, Desist and Refrain Order and Settlement Agreement (dfpi.ca.gov); read and verified July 22, 2026.
This section reports adjudicated regulatory actions from the regulator's own published documents. It is a record, not a rating; the bands on this site are unaffected by it, and an agency may respond via the corrections policy.
Common questions about Compass Recovery Group
Is Compass Recovery Group licensed to collect debt in Texas?
Yes. Compass Recovery Group has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20200008), which is the legal requirement for third-party debt collectors under Texas Finance Code Chapter 392, last checked July 22, 2026.
Does Compass Recovery Group have complaints on record?
The public CFPB Consumer Complaint Database records 69 debt-collection complaints referencing Compass Recovery Group, as of July 22, 2026. This is the total on record and links to the live CFPB database; a complaint is a record, not a verdict, and larger agencies naturally accrue more.
Has Compass Recovery Group faced regulatory enforcement?
On April 1, 2025, the California Department of Financial Protection and Innovation issued a Desist and Refrain Order and Order Assessing Penalties against Compass Recovery Group, LLC (Debt Collection Licensing Act license 10994-99) for filing its annual report after the March 15, 2025 statutory deadline, in violation of California Financial Code section 100021(a); the report was filed March 26, 2025, and the order assessed a $5,000 penalty. The matter was resolved by a Settlement Agreement dated May 14, 2025 (which recites service of the order on April 7, 2025) under which the company pays a $2,000 administrative penalty in four monthly installments; its license continues. Source: California DFPI enforcement action page, Desist and Refrain Order and Settlement Agreement (dfpi.ca.gov); read and verified July 22, 2026. The regulator's own published order is linked on this page. This is an adjudicated public record, reported neutrally; it does not affect where the agency sits in this directory's bands.
This profile presents factual information drawn from public records, with a source and last-checked date for every fact. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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