Pinnacle Recovery

Third-party agencyCarlsbad, CAFounded 2000

Pinnacle Recovery is a debt collection agency headquartered in Carlsbad, CA. It has held a Texas surety bond continuously for 23 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20030143), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. It has been licensed to collect in New York City continuously for 26 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (1063834-DCA). Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.

Texas bond

23 years continuous

Register: texas-sos.appianportalsgov.com · Last checked: October 12, 2026

Bond on file

Active, $10,000

Register: texas-sos.appianportalsgov.com · Last checked: October 12, 2026

CFPB complaints on record

223

CFPB database: consumerfinance.gov · Last checked: October 14, 2026

23 years

of continuous verified Texas bond history on the Texas Secretary of State register. Pinnacle Recovery currently holds an active $10,000 surety bond.

Source: texas-sos.appianportalsgov.com · Last checked: October 12, 2026

Public-record facts about Pinnacle Recovery

FactValueSource
Headquarters Carlsbad, CA

Named on: pinnaclerecovery.com · Last checked: October 10, 2026

Year founded 2000

Stated on: pinnaclerecovery.com · Last checked: September 26, 2026

Company type Third-party agency

Classified by us from: pinnaclerecovery.com · Last checked: October 10, 2026

Website pinnaclerecovery.com
Careers page pinnaclerecovery.com/careers

Linked from: pinnaclerecovery.com · Last checked: October 2, 2026

Texas surety bond history
23 years continuously bonded
Active SoS File 20030143 · filed August 8, 2003 · Travelers Casualty and Surety Company of America · bond 775224830TX

Register: texas-sos.appianportalsgov.com · Last checked: October 12, 2026

New York license history
26 years continuously licensed
Active 1063834-DCA · filed October 6, 2000

Register: data.cityofnewyork.us · Last checked: October 14, 2026

CFPB debt-collection complaints on record 223

CFPB database: consumerfinance.gov · Last checked: October 14, 2026

How to reach Pinnacle Recovery safely

From Pinnacle Recovery's own website, read October 12, 2026. Each detail links to the page that shows it.

Call
Pay online
paypinnaclerecovery.com This payment site is on a different domain from Pinnacle Recovery's own website: paypinnaclerecovery.com (a separate domain carrying the company's name; the site does not say who runs it). Pinnacle Recovery's own website links to it. As linked from Pinnacle Recovery's own website, read October 12, 2026
Write to
P.O. Box 130848 Carlsbad, CA 92013-0848 As shown on Pinnacle Recovery's own website, read October 12, 2026

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.

Common questions about Pinnacle Recovery

Is Pinnacle Recovery licensed to collect debt in Texas?

Pinnacle Recovery has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20030143), last checked October 12, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects consumer debts.

Is Pinnacle Recovery licensed to collect debt in New York City?

Yes. Pinnacle Recovery holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 1063834-DCA), last checked October 14, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.

Does Pinnacle Recovery have complaints on record?

The public CFPB Consumer Complaint Database records 223 debt-collection complaints referencing Pinnacle Recovery, as of October 14, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

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