Collection Bureau of America

Collection Bureau of America is a debt collection agency headquartered in Hayward, CA. It has held a Texas surety bond continuously for 27 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20120207), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. It has been licensed to collect in New York City continuously for 6 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (2096083-DCA). It has been licensed as a debt collector in California continuously for 3 years, and is currently on the Department of Financial Protection and Innovation's list of licensees in force (10141-99), meeting the Debt Collection Licensing Act requirement for debt collectors. Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.
27 years

of continuous verified Texas bond history on the Texas Secretary of State register. Collection Bureau of America currently holds an active $10,000 surety bond.

Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

Public-record facts about Collection Bureau of America

FactValueSource
Headquarters Hayward, CA

Named on: collectionbureauofamerica.com · Last checked: October 3, 2026

Year founded 1959

Stated on: collectionbureauofamerica.com · Last checked: September 26, 2026

Company type Third-party agency

Classified by us from: collectionbureauofamerica.com · Last checked: October 3, 2026

Debt types handled Utilities, Government, Healthcare, Commercial, Telecommunications

Utilities, Government, Healthcare, Commercial named on: collectionbureauofamerica.com · Last checked: October 3, 2026

Telecommunications named on: collectionbureauofamerica.com · Last checked: October 3, 2026

Website collectionbureauofamerica.com
Careers page collectionbureauofamerica.com/index.php/careers

Linked from: collectionbureauofamerica.com · Last checked: October 2, 2026

Texas surety bond history
27 years continuously bonded
Active SoS File 20210094 · filed May 25, 2021 · Nationwide Mutual Insurance Company · bond 7901064612
Canceled Close File SoS File 20130149 · filed July 16, 2013 · canceled September 9, 2021 · Travelers Casualty and Surety Company of America · bond 7752241455TX
Active SoS File 20120207 · filed September 6, 2012 · Hartford Casualty Insurance Company · bond 20BSBGI3458
Canceled Close File SoS File 980204 · filed October 8, 1998 · canceled October 2, 2012 · Travelers Casualty and Surety Company of America · bond 775224449TX

Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

Earlier filings: read from the Secretary of State's former search, retired September 29, 2026

New York license history
6 years continuously licensed
Active 2096083-DCA · filed July 28, 2020

Register: data.cityofnewyork.us · Last checked: September 29, 2026

California license history
3 years continuously licensed
Active 10141-99 · filed February 2, 2023

Register: dfpi.ca.gov · Last checked: October 5, 2026

CFPB debt-collection complaints on record 782

CFPB database: consumerfinance.gov · Last checked: September 30, 2026

How to reach Collection Bureau of America safely

From Collection Bureau of America's own website, read October 6, 2026. Each detail links to the page that shows it.

Call
Pay online
web.paymentvision.com This payment site is on another company's domain (paymentvision.com (name taken from the address only)). Collection Bureau of America's own website links to it. As linked from Collection Bureau of America's own website, read October 6, 2026
Write to
Post Office Box 5013, Hayward, CA 94540 As shown on Collection Bureau of America's own website, read October 6, 2026

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.

Common questions about Collection Bureau of America

Is Collection Bureau of America licensed to collect debt in Texas?

Collection Bureau of America has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20120207), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects.

Is Collection Bureau of America licensed to collect debt in New York City?

Yes. Collection Bureau of America holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 2096083-DCA), last checked September 29, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.

Is Collection Bureau of America licensed to collect debt in California?

Yes. Collection Bureau of America holds an active debt collector license with the California Department of Financial Protection and Innovation (license 10141-99), on the department's list of current licensees, last checked October 5, 2026. The Debt Collection Licensing Act, Financial Code Section 100001, requires this license of a debt collector, though banks, licensed lenders and commercial collectors are lawfully exempt from it.

Does Collection Bureau of America have complaints on record?

The public CFPB Consumer Complaint Database records 782 debt-collection complaints referencing Collection Bureau of America, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

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