Buyers are asking AI which collection agency to use. Make sure it can name yours.
By Kai Greenspan, Founding Editor
Your entry is already here, free, built from the public record. Claiming it adds what a creditor asks next.
An engine answering “who collects multifamily arrears in Texas on accounts under $1,000” has everything the register holds about you and nothing the register cannot. The agencies it can name for that are the ones whose entries fill the gap.
What you add
This is what fills the gap. How you work is published as your own account, with the date you told us it was true. Anything about your record, such as a membership, a certification or when you joined, is checked with the body that issued it where that body publishes a list; where it does not, it appears marked as supplied by you, with your document linked. Nothing is compulsory.
What you collect, and on what terms
Debt types, industries served, minimum placement balance, maximum age of debt, minimum volume, and how you charge: contingency, flat fee or hybrid.
What you’ve built
Your collectors: how many, where they sit, and what languages they speak. Your technology: the platform you collect on, what it integrates with, and the portal your clients see, with integrations checked against the vendor’s partner directory where one is published. Plus your hours, call recording and QA, and the payment methods you offer consumers.
What you hold
ACA International, RMAI, BBB accreditation, PCI DSS, SOC 2, ISO 27001, a surety bond above the statutory minimum, and professional indemnity or cyber cover. Send the number and we check it against the body that issued it, then show the date. Where its public list shows no date, such as the year you joined, a letter or certificate from the body confirms it. A membership appears as a membership and a certification as a certification, because a creditor reading your entry should be able to tell which is which.
Who you are
Your founder or chief executive, by name. Every state you collect in, with its license number, each one checked against that state’s own register. When a creditor finishes reading your entry and wants to place accounts, give them somewhere to go: the contact email you choose to show appears on your profile, so the inquiry reaches the right desk instead of a general inbox or a contact form.
Win the creditor’s check before it starts
Before a creditor places accounts with you, its compliance team checks you: your licenses, your bonds, where you can collect. A claimed page carries the Verified page badge, and the badge takes them straight to all of it, checked against each state’s own register and dated, by someone who is not you.
Included when you claim your page
The Verified page badge
- It marks your page as claimed and confirmed from your own domain.
- It goes on your own website and links to your entry here.
- It does not move you up. Rankings are never sold, badge or no badge.
Where it works for you
On your website
Beside the marks you already show.
In your proposals
When a creditor asks for your licenses and bonds, answer with one link to a record someone else has checked.
Why a creditor can rely on it
- Anyone can check it. One click from the badge to your licenses, each linked to the state register it came from.
- It does not move you up. Rankings are never sold, badge or no badge.
See the line you paste
<a href="https://debtcollectionindex.com/agencies/your-agency/"><img
src="https://debtcollectionindex.com/badges/verified-page.svg" width="120" height="120"
alt="Your Agency Name: Verified page on Debt Collection Index"></a>We send yours when your claim is confirmed, with your own entry and your company’s name filled in, and the link to your page for proposals.
Every entry here is built from the public record and checked against the register, claimed or not. The badge adds one thing: the company itself has confirmed its page, from its own domain.
What it costs
$99a month
First three months free. No card to start.
Includes your Verified page badge
One price per agency, however many states you hold. Monthly, no contract, cancel whenever. Cancel and what you supplied comes down; your register entry stays exactly where it was.
Claim your pageLicensed in more than one of our states?
Thirty-four agencies here are, and each already has a hub page carrying every state at once.
- Today the hub says we linked these licenses to one company. Claimed, it says you confirmed it, from your own domain.
- A state we could not link joins once its license number checks out against that state’s register.
- Your entry appears once, on the hub and on every state page under it.
Ranking stays per state. The hub carries no position.
What you already have
- Every license or bond you hold, with its number and dates
- Its status, in the register’s own words
- How long you have been continuously covered
- Complaint counts from the CFPB, dated
- If a similarly named company is being mistaken for you, tell us and we say so on your entry
Corrections are free too, forever
Tell us what is wrong and we re-read the register ourselves. No account, no payment, no claim.
Judge the paid half by the free half. If the register facts on your entry are right and dated, everything you send us is held to the same standard.
How we know it is you
You give us a work email at your own domain, and we send a code to it. We check the domain against the one already on your entry, so the address has to be one only your company can read. Nothing publishes until you enter the code.
A license number is not proof; it is printed on your own page here. No website on record, or only a Gmail address? Write to claims@debtcollectionindex.com and we will do it by hand.
What this does not do
- It does not move you up. Supplied facts are excluded from the ranking computation in code, not by policy.
- It does not promise you a citation. Nobody can promise that, and an index that sold the promise would deserve to be ignored.
- It does not change a public-record fact. Those come from the register, and a dispute is a free correction.
Questions
What happens if I do nothing?
Your entry stays exactly as it is. Your licenses, their dates, your continuous coverage and your CFPB complaint counts are published whether you claim your page or not. That is free and it stays free.
Can you guarantee an AI will name us?
No, and anyone who does is selling something they do not control. What we control is what your entry says and how we check it. The rest is the engine’s decision.
Is it $99 for each state?
No. One agency, one price, however many of our states you are licensed in. The number of states we cover is our decision, and your bill does not change when we add one.
Why does it have to come from my company domain?
A claimed page can change where a buyer inquiry goes, so claiming someone else’s page would mean intercepting their new business. Your license or bond number cannot prove who you are: it is public, and printed on your own page here. Control of the website already on your profile can. If you have no website on record, or only a Gmail address, write to us anyway and we will handle it by hand.
What if something I send contradicts the register?
We show both, and the register is the one we stand behind. You cannot change a public-record fact by claiming your page. If you believe one is wrong, that is a correction, and we re-read the register.
Do you publish everything we send?
How you work, yes: what you collect, your terms, your people, your systems and your contact appear as your own account, dated. Anything about your record, such as a membership, a certification or how long you have held it, appears once we have checked it with the body that issued it or seen a document from it.
Can we leave the contact off?
Yes. Some agencies would rather a consumer chasing their own account did not have a name and an email address to write to. Say so and we publish neither.
Debt Collection Index is built from public records and checked by a person. Placement is never sold. See the methodology and the corrections and right-of-reply policy.