Midwest Service Bureau

Midwest Service Bureau is a debt collection agency headquartered in Wichita, KS. It has held a Texas surety bond continuously for 29 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20260081), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. It has been licensed to collect in New York City continuously for 2 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (2124316-DCWP). Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.
29 years

of continuous verified Texas bond history on the Texas Secretary of State register. Midwest Service Bureau currently holds an active $10,000 surety bond.

Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

Public-record facts about Midwest Service Bureau

FactValueSource
Headquarters Wichita, KS

Named on: msbureau.com · Last checked: October 3, 2026

Year founded 1970

Stated on: msbureau.com · Last checked: September 26, 2026

Company type Third-party agency

Classified by us from: msbureau.com · Last checked: October 3, 2026

Website msbureau.com
Texas surety bond history
29 years continuously bonded
Active SoS File 20260081 · filed June 17, 2026 · Travelers Casualty and Surety Company of America · bond 108431903
Canceled Close File SoS File 960212 · filed November 14, 1996 · canceled August 20, 2026 · United States Fidelity & Guaranty Company · bond 87013058303963

Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

New York license history
2 years continuously licensed
Active 2124316-DCWP · filed September 17, 2024

Register: data.cityofnewyork.us · Last checked: September 29, 2026

CFPB debt-collection complaints on record 69

CFPB database: consumerfinance.gov · Last checked: September 30, 2026

How to reach Midwest Service Bureau safely

From Midwest Service Bureau's own website, read October 6, 2026. Each detail links to the page that shows it.

Call
Pay online
msb-bill.com This payment site is on another company's domain (msb-bill.com (a separate domain built on the company's initials; link text 'Pay or verify'; the scam page names it as the company's own payment site)). Midwest Service Bureau's own website links to it. As linked from Midwest Service Bureau's own website, read October 6, 2026
Write to
Verifying our physical address: 625 W Maple St, Wichita, KS 67213 As shown on Midwest Service Bureau's own website, read October 6, 2026
Hours
By Phone: Call us at (800) 362-0272 during business hours (Mon–Sat, 8:00 AM – 5:00 PM CST)As its website states them

"We will never pressure you to pay by gift card, wire transfer, or cryptocurrency."

Midwest Service Bureau's own warning, on its website, read October 6, 2026

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.

Common questions about Midwest Service Bureau

Is Midwest Service Bureau licensed to collect debt in Texas?

Midwest Service Bureau has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20260081), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects.

Is Midwest Service Bureau licensed to collect debt in New York City?

Yes. Midwest Service Bureau holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 2124316-DCWP), last checked September 29, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.

Does Midwest Service Bureau have complaints on record?

The public CFPB Consumer Complaint Database records 69 debt-collection complaints referencing Midwest Service Bureau, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

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