ONLINE Information Services

ONLINE Information Services is a debt collection agency headquartered in Winterville, NC. It has held a Texas surety bond continuously for 19 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20150222), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. It has been licensed to collect in New York City continuously for 15 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (1380042-DCA). Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.

19 years

of continuous verified Texas bond history on the Texas Secretary of State register. ONLINE Information Services currently holds an active $10,000 surety bond.

Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

What brings you here?

Two of the most common reasons people check a collector. Pick whichever fits.

A collector has contacted me What they are allowed to do, how to check the debt is really yours, and what to do next. I need to hire a collector Compare agencies by their track record on the state register and their complaint history before you choose one.

Run a collection agency? See how we rank agencies, and how to get listed.

Choosing software for your agency? Compare collection systems, dialers and payment tools on DebtTechIndex, our sister site.

Public-record facts about ONLINE Information Services

Fact	Value	Source
Headquarters	Winterville, NC	Named on: onlineis.com · Last checked: October 3, 2026
Company type	Third-party agency	Classified by us from: onlineis.com · Last checked: October 3, 2026
Debt types handled	Healthcare, Utilities, Rental & Multifamily	Healthcare, Utilities named on: onlineis.com · Last checked: October 3, 2026 Rental & Multifamily named on: onlineis.com · Last checked: October 3, 2026
Website	onlineis.com
Careers page	onlineis.com/employment	Linked from: onlineis.com · Last checked: October 2, 2026
Texas surety bond history	19 years continuously bonded Active SoS File 20150222 · filed October 22, 2015 · Hartford Casualty Insurance Company · bond 20BSBHH5017 Canceled Close File SoS File 20120505 · filed November 7, 2012 · canceled December 17, 2015 · Guarantee Company of North America USA · bond 15085393 Canceled Close File SoS File 20090273 · filed November 3, 2009 · canceled December 26, 2012 · Platte River Insurance Company · bond 41150568 Canceled Close File SoS File 20060233 · filed December 4, 2006 · canceled January 7, 2010 · The Ohio Casualty Insurance Company · bond 3841616	Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 Earlier filings: read from the Secretary of State's former search, retired September 29, 2026
New York license history	15 years continuously licensed Active 1380042-DCA · filed January 5, 2011	Register: data.cityofnewyork.us · Last checked: September 29, 2026
CFPB debt-collection complaints on record	3,209	CFPB database: consumerfinance.gov · Last checked: September 30, 2026

How to reach ONLINE Information Services safely

No phone numbers shown yet. We show them only from a website we have tied to ONLINE Information Services's state register record, and its website is not yet tied.

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call the company on a number you find yourself.

Common questions about ONLINE Information Services

Is ONLINE Information Services licensed to collect debt in Texas?

ONLINE Information Services has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20150222), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects.

Is ONLINE Information Services licensed to collect debt in New York City?

Yes. ONLINE Information Services holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 1380042-DCA), last checked September 29, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.

Does ONLINE Information Services have complaints on record?

The public CFPB Consumer Complaint Database records 3,209 debt-collection complaints referencing ONLINE Information Services, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

Is this your company?

Claim this page to add how you work, your memberships and certifications, and a contact for new business.

Claim this page Already claimed? Sign in to update it

Spot an error? Any agency may claim its profile and submit corrections via the corrections policy. Rankings are never for sale; see the methodology.