ProCollect
of continuous verified Texas bond history on the Texas Secretary of State register. ProCollect currently holds an active $10,000 surety bond.
Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
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Public-record facts about ProCollect
| Fact | Value | Source |
|---|---|---|
| Headquarters | Dallas | Named on: procollect.com · Last checked: October 3, 2026 |
| Year founded | 1995 | Stated on: procollect.com · Last checked: September 26, 2026 |
| Company type | Third-party agency | Classified by us from: procollect.com · Last checked: October 3, 2026 |
| Debt types handled | Rental & Multifamily, Utilities | Named on: procollect.com · Last checked: October 3, 2026 |
| Website | procollect.com | |
| Careers page | procollect.com/contact/career-opportunities | Linked from: procollect.com · Last checked: October 2, 2026 |
| Texas surety bond history | 21 years continuously bonded Active SoS File 20050228 · filed September 28, 2005 · Western Surety Company · bond 69813436 Canceled Close File SoS File 20010215 · filed November 29, 2001 · canceled November 15, 2004 · Travelers Casualty and Surety Company of America · bond 103569618 Canceled Close File SoS File 970379 · filed August 6, 1997 · canceled November 3, 1998 · United Pacific Insurance Company · bond U2775224TX274 Canceled Close File SoS File 970024 · filed February 10, 1997 · canceled September 11, 1997 · The North River Insurance Company · bond 6101992008TX321 Canceled Close File SoS File 970014 · filed January 31, 1997 · canceled September 11, 1997 · The North River Insurance Company · bond 6101992008TX319 Canceled Close File SoS File 950119 · filed November 21, 1995 · canceled January 25, 2002 · U S Fire Insurance Company · bond 6102130554 | Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 Earlier filings: read from the Secretary of State's former search, retired September 29, 2026 |
| Florida registration history | 13 years continuously registered Approved CCA9903136 · filed June 19, 2013 Expired CCA9902143 · filed February 8, 2011 · term ended December 31, 2011 Expired CCA0900459 · filed August 7, 2008 · term ended December 31, 2010 | Register: flofr.gov · Last checked: October 5, 2026 |
| CFPB debt-collection complaints on record | 5,142 | CFPB database: consumerfinance.gov · Last checked: September 30, 2026 |
How to reach ProCollect safely
From ProCollect's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- 800.839.8186 As shown on ProCollect's own website, read October 6, 2026
- 800.839.8186 Ext 2163 As shown on ProCollect's own website, read October 6, 2026
- Pay online
- pcipaymentservices.com This payment site is on another company's domain (pcipaymentservices.com (a generic-sounding payment domain; link text 'Pay Online')). ProCollect's own website links to it. As linked from ProCollect's own website, read October 6, 2026
- Write to
- Procollect, Inc. 12170 N. Abrams Rd., Suite 100 Dallas, Texas 75243 As shown on ProCollect's own website, read October 6, 2026
- Hours
- ¿Habla Español?As its website states them
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
Common questions about ProCollect
Is ProCollect licensed to collect debt in Texas?
ProCollect has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20050228), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects.
Is ProCollect registered to collect debt in Florida?
Yes. ProCollect holds a consumer collection agency registration with the Florida Office of Financial Regulation (CCA9903136), recorded as Approved, last checked October 5, 2026. Chapter 559, Part VI of the Florida Statutes requires this registration of a consumer collection agency, though nine categories of business are lawfully exempt from it.
Does ProCollect have complaints on record?
The public CFPB Consumer Complaint Database records 5,142 debt-collection complaints referencing ProCollect, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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