Optio Solutions in New York

This page covers Optio Solutions's New York register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at Optio Solutions.

Optio Solutions is a debt collection agency headquartered in Petaluma, CA. It has been licensed to collect in New York City continuously for 19 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (1254605-DCA). Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.
19 years

of continuous verified New York City license history on New York City's public license records (DCWP). Optio Solutions currently holds an active Debt Collection Agency license.

Source: data.cityofnewyork.us · Last checked: September 29, 2026

Public-record facts about Optio Solutions

FactValueSource
Headquarters Petaluma, CA

Named on: optiosolutions.com · Last checked: October 3, 2026

Company type Third-party agency

Classified by us from: optiosolutions.com · Last checked: October 3, 2026

Debt types handled Automotive, Commercial, Student & Education, Utilities, Financial Services, Healthcare, Insurance, Rental & Multifamily, Retail, Telecommunications

Named on: optiosolutions.com · Last checked: October 3, 2026

Website optiosolutions.com
Careers page optiosolutions.com/about-us/careers

Linked from: optiosolutions.com · Last checked: October 2, 2026

New York license history
19 years continuously licensed
Active 1254605-DCA · filed May 8, 2007

Register: data.cityofnewyork.us · Last checked: September 29, 2026

CFPB debt-collection complaints on record 768

CFPB database: consumerfinance.gov · Last checked: September 30, 2026

How to reach Optio Solutions safely

From Optio Solutions's own website, read October 6, 2026. Each detail links to the page that shows it.

Call
Hours
Monday – Thursday: 5:00 AM – 7:00 PM | Friday: 5:00 AM – 5:00 PM | Saturday: 6:00 AM – 10:00 AMAs its website states them

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.

Common questions about Optio Solutions

Is Optio Solutions licensed to collect debt in New York City?

Yes. Optio Solutions holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 1254605-DCA), last checked September 29, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.

Does Optio Solutions have complaints on record?

The public CFPB Consumer Complaint Database records 768 debt-collection complaints referencing Optio Solutions, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

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