Collection Bureau of America in Texas

This page covers Collection Bureau of America's Texas register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at Collection Bureau of America.

Collection Bureau of America is a debt collection agency headquartered in Hayward, CA. It has held a Texas surety bond continuously for 28 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20120207), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.

28 years

of continuous verified Texas bond history on the Texas Secretary of State register. Collection Bureau of America currently holds an active $10,000 surety bond.

Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026

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Public-record facts about Collection Bureau of America

Fact	Value	Source
Headquarters	Hayward, CA	Named on: collectionbureauofamerica.com · Last checked: October 10, 2026
Year founded	1959	Stated on: collectionbureauofamerica.com · Last checked: September 26, 2026
Company type	Third-party agency	Classified by us from: collectionbureauofamerica.com · Last checked: October 10, 2026
Debt types handled	Utilities, Government, Healthcare, Commercial, Telecommunications	Utilities, Government, Healthcare, Commercial named on: collectionbureauofamerica.com · Last checked: October 10, 2026 Telecommunications named on: collectionbureauofamerica.com · Last checked: October 10, 2026
Website	collectionbureauofamerica.com
Careers page	collectionbureauofamerica.com/index.php/careers	Linked from: collectionbureauofamerica.com · Last checked: October 2, 2026
Texas surety bond history	28 years continuously bonded Active SoS File 20210094 · filed May 25, 2021 · Nationwide Mutual Insurance Company · bond 7901064612 Canceled Close File SoS File 20130149 · filed July 16, 2013 · canceled September 9, 2021 · Travelers Casualty and Surety Company of America · bond 7752241455TX Active SoS File 20120207 · filed September 6, 2012 · Hartford Casualty Insurance Company · bond 20BSBGI3458 Canceled Close File SoS File 980204 · filed October 8, 1998 · canceled October 2, 2012 · Travelers Casualty and Surety Company of America · bond 775224449TX	Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
CFPB debt-collection complaints on record	782	CFPB database: consumerfinance.gov · Last checked: October 7, 2026

How to reach Collection Bureau of America safely

From Collection Bureau of America's own website, read October 6, 2026. Each detail links to the page that shows it.

Call: 888-454-0313 Payments As shown on Collection Bureau of America's own website, read October 6, 2026
888-306-2045 As shown on Collection Bureau of America's own website, read October 6, 2026
Pay online: web.paymentvision.com This payment site is on a different domain from Collection Bureau of America's own website: paymentvision.com (name taken from the address only). Collection Bureau of America's own website links to it. As linked from Collection Bureau of America's own website, read October 6, 2026
Write to: Post Office Box 5013, Hayward, CA 94540 As shown on Collection Bureau of America's own website, read October 6, 2026

Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.

Common questions about Collection Bureau of America

Is Collection Bureau of America licensed to collect debt in Texas?

Collection Bureau of America has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20120207), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects consumer debts.

Does Collection Bureau of America have complaints on record?

The public CFPB Consumer Complaint Database records 782 debt-collection complaints referencing Collection Bureau of America, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

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