Franklin Collection Service in Texas
of continuous verified Texas bond history on the Texas Secretary of State register. Franklin Collection Service currently holds an active $10,000 surety bond.
Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
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Public-record facts about Franklin Collection Service
| Fact | Value | Source |
|---|---|---|
| Company type | Third-party agency | Classified by us · how we classify |
| Website | franklinservice.com | |
| Careers page | franklinservice.com/apply-online | Linked from: franklinservice.com · Last checked: October 2, 2026 |
| Texas surety bond history | 29 years continuously bonded Active SoS File 970323 · filed August 1, 1997 · Travelers Casualty and Surety Company of America · bond 775224339TX | Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 |
| CFPB debt-collection complaints on record | 1,502 | CFPB database: consumerfinance.gov · Last checked: October 7, 2026 |
How to reach Franklin Collection Service safely
From Franklin Collection Service's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- 800-262-7590 Toll-free As shown on Franklin Collection Service's own website, read October 6, 2026
- 662-844-7776 As shown on Franklin Collection Service's own website, read October 6, 2026
- 1-866-319-0760 Payments As shown on Franklin Collection Service's own website, read October 6, 2026
- (855) 328-0808 As shown on Franklin Collection Service's own website, read October 6, 2026
- Pay online
- secure.optimusmedia.com This payment site is on a different domain from Franklin Collection Service's own website: optimusmedia.com (the web design firm named in the site footer; link text 'Click here to pay securely online by Credit Card'). Franklin Collection Service's own website links to it. As linked from Franklin Collection Service's own website, read October 6, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
Common questions about Franklin Collection Service
Is Franklin Collection Service licensed to collect debt in Texas?
Franklin Collection Service has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 970323), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects consumer debts.
Does Franklin Collection Service have complaints on record?
The public CFPB Consumer Complaint Database records 1,502 debt-collection complaints referencing Franklin Collection Service, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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