TrueAccord
of continuous verified Texas bond history on the Texas Secretary of State register. TrueAccord currently holds an active $10,000 surety bond.
Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
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Public-record facts about TrueAccord
| Fact | Value | Source |
|---|---|---|
| Headquarters | Lenexa | Named on: trueaccord.com · Last checked: October 3, 2026 |
| Company type | Third-party agency | Classified by us from: trueaccord.com · Last checked: October 3, 2026 |
| Debt types handled | Financial Services, Retail | Financial Services named on: trueaccord.com · Last checked: October 3, 2026 Retail: source: trueaccord.com |
| Website | trueaccord.com | |
| Careers page | trueaccord.com/about-us/careers | Linked from: trueaccord.com · Last checked: October 2, 2026 |
| Texas surety bond history | 12 years continuously bonded Active SoS File 20150227 · filed November 6, 2015 · Platte River Insurance Company · bond 41335481 Canceled Close File SoS File 20130267 · filed December 4, 2013 · canceled January 25, 2016 · Hartford Casualty Insurance Company · bond 20BSBGQ1566 | Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 Earlier filings: read from the Secretary of State's former search, retired September 29, 2026 |
| New York license history | 7 years continuously licensed Expired 2117626-DCWP · filed November 13, 2023 · term ended January 31, 2025 Active 2086769-DCA · filed June 4, 2019 | Register: data.cityofnewyork.us · Last checked: September 28, 2026 |
| California license history | 3 years continuously licensed Active 10526-99 · filed May 12, 2023 | Register: dfpi.ca.gov · Last checked: October 5, 2026 |
| CFPB debt-collection complaints on record | 4,924 | CFPB database: consumerfinance.gov · Last checked: September 30, 2026 |
How to reach TrueAccord safely
From TrueAccord's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- (888) 316-5474 As shown on TrueAccord's own website, read October 6, 2026
- Write to
- Kansas City (Corporate Headquarters) 16011 College Blvd., Suite 130 Lenexa, KS 66219 As shown on TrueAccord's own website, read October 6, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
Common questions about TrueAccord
Is TrueAccord licensed to collect debt in Texas?
TrueAccord has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20150227), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects.
Is TrueAccord licensed to collect debt in New York City?
Yes. TrueAccord holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 2086769-DCA), last checked September 28, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.
Is TrueAccord licensed to collect debt in California?
Yes. TrueAccord holds an active debt collector license with the California Department of Financial Protection and Innovation (license 10526-99), on the department's list of current licensees, last checked October 5, 2026. The Debt Collection Licensing Act, Financial Code Section 100001, requires this license of a debt collector, though banks, licensed lenders and commercial collectors are lawfully exempt from it.
Does TrueAccord have complaints on record?
The public CFPB Consumer Complaint Database records 4,924 debt-collection complaints referencing TrueAccord, as of September 30, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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