TrueAccord

Last checked: August 12, 2026

TrueAccord is a debt collection agency headquartered in Lenexa. It has held a Texas surety bond continuously for 12 years, and currently has an active $10,000 bond on file with the Texas Secretary of State (SoS File 20150227), meeting the Texas Finance Code Chapter 392 requirement for third-party debt collectors. It has been licensed to collect in New York City continuously for 7 years, and currently holds an active Debt Collection Agency license with the NYC Department of Consumer and Worker Protection (2086769-DCA). Every fact below links to its public source with the date it was last checked.

12 years

of continuous verified Texas bond history on the Texas Secretary of State register. TrueAccord currently holds an active $10,000 surety bond.

Source: direct.sos.state.tx.us · Last checked: July 7, 2026

What brings you here?

Two of the most common reasons people check a collector. Pick whichever fits.

A collector has contacted meWhat they are allowed to do, how to check the debt is really yours, and what to do next.I need to hire a collectorCompare agencies by verified track record and complaint history before you choose one.

Run a collection agency?See how we rank agencies, and how to get listed.

Verified facts about TrueAccord

Fact	Value	Source
Headquarters	Lenexa	Source: trueaccord.com · Last checked: August 12, 2026
Year founded	2013	Source: trueaccord.com · Last checked: August 12, 2026
Company type	Third-party agency	Source: trueaccord.com · Last checked: August 12, 2026
Debt types handled	Financial Services, Retail	Source: trueaccord.com · Last checked: August 12, 2026
Website	trueaccord.com
Texas surety bond history	12 years continuously bonded ActiveSoS File 20150227· filed November 6, 2015· Platte River Insurance Company· bond 41335481 Canceled Close FileSoS File 20130267· filed December 4, 2013· canceled January 25, 2016· Hartford Casualty Insurance Company· bond 20BSBGQ1566	Register: direct.sos.state.tx.us · Last checked: July 7, 2026
New York license history	7 years continuously licensed Expired2117626-DCWP· filed November 13, 2023· canceled January 31, 2025 Active2086769-DCA· filed June 4, 2019	Register: data.cityofnewyork.us · Last checked: August 5, 2026
CFPB complaints on record	4,589	CFPB database: consumerfinance.gov · Last checked: August 12, 2026

Common questions about TrueAccord

Is TrueAccord licensed to collect debt in Texas?

Yes. TrueAccord has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20150227), which is the legal requirement for third-party debt collectors under Texas Finance Code Chapter 392, last checked July 7, 2026.

Is TrueAccord licensed to collect debt in New York City?

Yes. TrueAccord holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 2086769-DCA), last checked August 5, 2026. New York City requires this license of any agency collecting from NYC residents, wherever the agency itself is based.

Does TrueAccord have complaints on record?

The public CFPB Consumer Complaint Database records 4,589 debt-collection complaints referencing TrueAccord, as of August 12, 2026. This is the total on record and links to the live CFPB database; a complaint is a record, not a verdict, and larger agencies naturally accrue more.

This profile presents factual information drawn from public records, with a source and last-checked date for every fact. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

Spot an error? Any agency may claim its profile and submit corrections via the corrections policy. Rankings are never for sale; see the methodology.