TrueAccord in California
Third-party agencyLenexa
This page covers TrueAccord's California register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at TrueAccord.
of continuous verified California license history on the California Department of Financial Protection and Innovation's list of licensees. TrueAccord currently holds an active Debt Collection Licensing Act license.
Source: dfpi.ca.gov · Last checked: October 19, 2026
Public-record facts about TrueAccord
| Fact | Value | Source |
|---|---|---|
| Headquarters | Lenexa | Named on: trueaccord.com · Last checked: October 17, 2026 |
| Company type | Third-party agency | Classified by us from: trueaccord.com · Last checked: October 17, 2026 |
| Debt types handled | Financial Services, Retail | Financial Services named on: trueaccord.com · Last checked: October 17, 2026 Retail: source: trueaccord.com |
| Website | trueaccord.com | |
| Careers page | trueaccord.com/about-us/careers | Linked from: trueaccord.com · Last checked: October 2, 2026 |
| California license history | 3 years continuously licensed Active 10526-99 · filed May 12, 2023 | Register: dfpi.ca.gov · Last checked: October 19, 2026 |
| CFPB debt-collection complaints on record | 5,029 | CFPB database: consumerfinance.gov · Last checked: October 14, 2026 |
How to reach TrueAccord safely
From TrueAccord's own website, read October 19, 2026. Each detail links to the page that shows it.
- Call
-
- (888) 316-5474 As shown on TrueAccord's own website, read October 19, 2026
- Write to
- Kansas City (Corporate Headquarters) 16011 College Blvd., Suite 130 Lenexa, KS 66219 As shown on TrueAccord's own website, read October 19, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
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Common questions about TrueAccord
Is TrueAccord licensed to collect debt in California?
Yes. TrueAccord holds an active debt collector license with the California Department of Financial Protection and Innovation (license 10526-99), on the department's list of current licensees, last checked October 19, 2026. The Debt Collection Licensing Act, Financial Code Section 100001, requires this license of a debt collector, though banks, licensed lenders and commercial collectors are lawfully exempt from it.
Does TrueAccord have complaints on record?
The public CFPB Consumer Complaint Database records 5,029 debt-collection complaints referencing TrueAccord, as of October 14, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
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