ProCollect in Florida

This page covers ProCollect's Florida register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at ProCollect.

ProCollect is a debt collection agency headquartered in Dallas. It has been registered as a consumer collection agency in Florida continuously for 13 years, and currently holds an active registration with the Florida Office of Financial Regulation (CCA9903136), meeting the Chapter 559, Part VI requirement for consumer collection agencies. Each fact below links to where it comes from wherever a source is on record, with the date it was last checked where a check has run.

13 years

of continuous verified Florida registration history on the Florida Office of Financial Regulation register. ProCollect currently holds an active consumer collection agency registration.

Source: flofr.gov · Last checked: October 5, 2026

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Public-record facts about ProCollect

Fact	Value	Source
Headquarters	Dallas	Named on: procollect.com · Last checked: October 10, 2026
Year founded	1995	Stated on: procollect.com · Last checked: September 26, 2026
Company type	Third-party agency	Classified by us from: procollect.com · Last checked: October 10, 2026
Debt types handled	Rental & Multifamily, Utilities	Named on: procollect.com · Last checked: October 10, 2026
Website	procollect.com
Careers page	procollect.com/contact/career-opportunities	Linked from: procollect.com · Last checked: October 2, 2026
Florida registration history	13 years continuously registered Approved CCA9903136 · filed June 19, 2013 Expired CCA9902143 · filed February 8, 2011 · term ended December 31, 2011 Expired CCA0900459 · filed August 7, 2008 · term ended December 31, 2010	Register: flofr.gov · Last checked: October 5, 2026
CFPB debt-collection complaints on record	5,162	CFPB database: consumerfinance.gov · Last checked: October 7, 2026

How to reach ProCollect safely

From ProCollect's own website, read October 6, 2026. Each detail links to the page that shows it.

Call: 800.839.8186 As shown on ProCollect's own website, read October 6, 2026
800.839.8186 Ext 2163 As shown on ProCollect's own website, read October 6, 2026
Pay online: pcipaymentservices.com This payment site is on a different domain from ProCollect's own website: pcipaymentservices.com (a generic-sounding payment domain; link text 'Pay Online'). ProCollect's own website links to it. As linked from ProCollect's own website, read October 6, 2026
Write to: Procollect, Inc. 12170 N. Abrams Rd., Suite 100 Dallas, Texas 75243 As shown on ProCollect's own website, read October 6, 2026
Languages: ¿Habla Español? As shown on ProCollect's own website, read October 6, 2026

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Common questions about ProCollect

Is ProCollect registered to collect debt in Florida?

Yes. ProCollect holds a consumer collection agency registration with the Florida Office of Financial Regulation (CCA9903136), recorded as Approved, last checked October 5, 2026. Chapter 559, Part VI of the Florida Statutes requires this registration of a consumer collection agency, though nine categories of business are lawfully exempt from it.

Does ProCollect have complaints on record?

The public CFPB Consumer Complaint Database records 5,162 debt-collection complaints referencing ProCollect, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.

This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.

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