ProCollect in Texas
This page covers ProCollect's Texas register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at ProCollect.
of continuous verified Texas bond history on the Texas Secretary of State register. ProCollect currently holds an active $10,000 surety bond.
Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
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Public-record facts about ProCollect
| Fact | Value | Source |
|---|---|---|
| Headquarters | Dallas | Named on: procollect.com · Last checked: October 10, 2026 |
| Year founded | 1995 | Stated on: procollect.com · Last checked: September 26, 2026 |
| Company type | Third-party agency | Classified by us from: procollect.com · Last checked: October 10, 2026 |
| Debt types handled | Rental & Multifamily, Utilities | Named on: procollect.com · Last checked: October 10, 2026 |
| Website | procollect.com | |
| Careers page | procollect.com/contact/career-opportunities | Linked from: procollect.com · Last checked: October 2, 2026 |
| Texas surety bond history | 21 years continuously bonded Active SoS File 20050228 · filed September 28, 2005 · Western Surety Company · bond 69813436 Canceled Close File SoS File 20010215 · filed November 29, 2001 · canceled November 15, 2004 · Travelers Casualty and Surety Company of America · bond 103569618 Canceled Close File SoS File 970379 · filed August 6, 1997 · canceled November 3, 1998 · United Pacific Insurance Company · bond U2775224TX274 Canceled Close File SoS File 970024 · filed February 10, 1997 · canceled September 11, 1997 · The North River Insurance Company · bond 6101992008TX321 Canceled Close File SoS File 970014 · filed January 31, 1997 · canceled September 11, 1997 · The North River Insurance Company · bond 6101992008TX319 Canceled Close File SoS File 950119 · filed November 21, 1995 · canceled January 25, 2002 · U S Fire Insurance Company · bond 6102130554 | Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 Earlier filings: read from the Secretary of State's former search, retired September 29, 2026 |
| CFPB debt-collection complaints on record | 5,162 | CFPB database: consumerfinance.gov · Last checked: October 7, 2026 |
How to reach ProCollect safely
From ProCollect's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- 800.839.8186 As shown on ProCollect's own website, read October 6, 2026
- 800.839.8186 Ext 2163 As shown on ProCollect's own website, read October 6, 2026
- Pay online
- pcipaymentservices.com This payment site is on a different domain from ProCollect's own website: pcipaymentservices.com (a generic-sounding payment domain; link text 'Pay Online'). ProCollect's own website links to it. As linked from ProCollect's own website, read October 6, 2026
- Write to
- Procollect, Inc. 12170 N. Abrams Rd., Suite 100 Dallas, Texas 75243 As shown on ProCollect's own website, read October 6, 2026
- Languages
- ¿Habla Español? As shown on ProCollect's own website, read October 6, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
Common questions about ProCollect
Is ProCollect licensed to collect debt in Texas?
ProCollect has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20050228), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects consumer debts.
Does ProCollect have complaints on record?
The public CFPB Consumer Complaint Database records 5,162 debt-collection complaints referencing ProCollect, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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