TrueAccord in New York
Third-party agencyLenexa
This page covers TrueAccord's New York register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at TrueAccord.
New York City license
7 years continuous
Register: data.cityofnewyork.us · Last checked: September 28, 2026
of continuous verified New York City license history on New York City's public license records (DCWP). TrueAccord currently holds an active Debt Collection Agency license.
Source: data.cityofnewyork.us · Last checked: September 28, 2026
Public-record facts about TrueAccord
| Fact | Value | Source |
|---|---|---|
| Headquarters | Lenexa | Named on: trueaccord.com · Last checked: October 10, 2026 |
| Company type | Third-party agency | Classified by us from: trueaccord.com · Last checked: October 10, 2026 |
| Debt types handled | Financial Services, Retail | Financial Services named on: trueaccord.com · Last checked: October 10, 2026 Retail: source: trueaccord.com |
| Website | trueaccord.com | |
| Careers page | trueaccord.com/about-us/careers | Linked from: trueaccord.com · Last checked: October 2, 2026 |
| New York license history | 7 years continuously licensed Expired 2117626-DCWP · filed November 13, 2023 · term ended January 31, 2025 Active 2086769-DCA · filed June 4, 2019 | Register: data.cityofnewyork.us · Last checked: September 28, 2026 |
| CFPB debt-collection complaints on record | 4,960 | CFPB database: consumerfinance.gov · Last checked: October 7, 2026 |
How to reach TrueAccord safely
From TrueAccord's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- (888) 316-5474 As shown on TrueAccord's own website, read October 6, 2026
- Write to
- Kansas City (Corporate Headquarters) 16011 College Blvd., Suite 130 Lenexa, KS 66219 As shown on TrueAccord's own website, read October 6, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
What brings you here?
Two of the most common reasons people check a collector. Pick whichever fits.
Choosing software for your agency? Compare collection systems, dialers and payment tools on DebtTechIndex, our sister site.
Common questions about TrueAccord
Is TrueAccord licensed to collect debt in New York City?
Yes. TrueAccord holds an active Debt Collection Agency license with the New York City Department of Consumer and Worker Protection (license 2086769-DCA), last checked September 28, 2026. New York City requires this license of any business whose principal purpose is collecting personal or household debts from NYC residents, wherever the business itself is based.
Does TrueAccord have complaints on record?
The public CFPB Consumer Complaint Database records 4,960 debt-collection complaints referencing TrueAccord, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
Is this your company?
Claim this page to add how you work, your memberships and certifications, and a contact for new business.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
Spot an error? Any agency may claim its profile and submit corrections via the corrections policy. Rankings are never for sale; see the methodology.