TrueAccord in Texas
This page covers TrueAccord's Texas register record; the company facts, complaint count and any enforcement record on it are company-wide. The full company record, covering every state this site verifies it in, is at TrueAccord.
of continuous verified Texas bond history on the Texas Secretary of State register. TrueAccord currently holds an active $10,000 surety bond.
Source: texas-sos.appianportalsgov.com · Last checked: October 5, 2026
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Public-record facts about TrueAccord
| Fact | Value | Source |
|---|---|---|
| Headquarters | Lenexa | Named on: trueaccord.com · Last checked: October 10, 2026 |
| Company type | Third-party agency | Classified by us from: trueaccord.com · Last checked: October 10, 2026 |
| Debt types handled | Financial Services, Retail | Financial Services named on: trueaccord.com · Last checked: October 10, 2026 Retail: source: trueaccord.com |
| Website | trueaccord.com | |
| Careers page | trueaccord.com/about-us/careers | Linked from: trueaccord.com · Last checked: October 2, 2026 |
| Texas surety bond history | 12 years continuously bonded Active SoS File 20150227 · filed November 6, 2015 · Platte River Insurance Company · bond 41335481 Canceled Close File SoS File 20130267 · filed December 4, 2013 · canceled January 25, 2016 · Hartford Casualty Insurance Company · bond 20BSBGQ1566 | Register: texas-sos.appianportalsgov.com · Last checked: October 5, 2026 |
| CFPB debt-collection complaints on record | 4,960 | CFPB database: consumerfinance.gov · Last checked: October 7, 2026 |
How to reach TrueAccord safely
From TrueAccord's own website, read October 6, 2026. Each detail links to the page that shows it.
- Call
-
- (888) 316-5474 As shown on TrueAccord's own website, read October 6, 2026
- Write to
- Kansas City (Corporate Headquarters) 16011 College Blvd., Suite 130 Lenexa, KS 66219 As shown on TrueAccord's own website, read October 6, 2026
Be careful. Callers can fake the number they show. If you are not sure a call is real, hang up and call a number above yourself.
Common questions about TrueAccord
Is TrueAccord licensed to collect debt in Texas?
TrueAccord has an active $10,000 surety bond on file with the Texas Secretary of State (SoS File 20150227), last checked October 5, 2026. Texas does not issue a collection license; that bond is what Texas Finance Code Chapter 392 requires of a third-party debt collector before it collects consumer debts.
Does TrueAccord have complaints on record?
The public CFPB Consumer Complaint Database records 4,960 debt-collection complaints referencing TrueAccord, as of October 7, 2026. This counts debt-collection complaints only, all years, not every complaint the Bureau holds about the company; the profile links the same search on the live CFPB database; a complaint is a record, not a verdict, and the CFPB says its database is not a statistical sample of consumers’ experiences.
This profile presents factual information drawn from public records, the company's own website and, where a row names one, a business directory, each linked to its source where one is on record, with a last-checked date wherever a check has run. It is not a recommendation to do business with this company, is not legal advice, and is no substitute for your own due diligence.
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